Phone +49 (0) 621 5490 1934
Fax +49 (0) 621 5490 265
Responsible for content according to §10 paragraph 3 MDSt.
Frank Ratzlaff, Managing Director MD Medicus Holding GmbH
Tom Dillon, Managing Director A3M Global Monitoring GmbH
Axel Wochingerl, Managing Director Result Group GmbH
Ludwigshafen on the Rhine
With the Consumer Dispute Settlement Act (VBSG), the legislator has created an alternative way of settling a consumer dispute, i.e. a dispute in which you as a consumer and we as an entrepreneur are involved, outside of regular court proceedings in a dispute settlement procedure before an arbitration board.
TRISAVO GmbH is neither legally obliged nor willing to participate in a dispute settlement procedure before the consumer arbitration board.
Regardless of this, according to § 37 VSBG, TRISAVO GmbH is obliged to inform you after a dispute has arisen which arbitration body would be responsible if we were to participate in the dispute settlement procedure. We are fulfilling this obligation in advance. The responsible consumer arbitration board is:
General consumer arbitration board of the Center for Arbitration eV
Strasbourg Str. 8
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